Terms and Conditions

Terms and Conditions

Minimum Order Price

APCO has set minimum order value to Rs. 1,000/-. This means customers cannot place the order if the order total is below 1,000/-

Payment Method

APCO accepts only online payment through credit card, debit card. We do not accept the Cash On Delivery right now.

Shipping Policy

APCO provides free shipping for all E-Commerce orders across India. Following are the approximate timelines for dispatch and delivery of products.

  • Dispatch: APCO will dispatch products for orders received within 7 working days from the date of order. Dispatch is subject to confirmation of payment received from payment gateway/bank.
  • Delivery: We ship the products through reputed courier/cargo service providers. Expected delivery time is 7 days from dispatch within India. The delivery time may exceed for remote locations.

Cancellation Policy

Orders once placed cannot be cancelled.

Return Policy

APCO accepts returns only in following cases:
1. Products are received in damaged condition
2. Products received are different from those ordered

In any of these cases, customer can return the products to APCO. APCO will replace the product within 30 working days.

Customer should adhere to following guidelines for returning products:

  • Please inform APCO customer care through email or phone immediately on the receipt of the product about damage or problems on phone no: 040-23220571.
  • Please retain original packing including tags, labels and products should be returned in the same conditions as delivered. Please note that if any wear/tear, altercations to products are found which are obvious to be done by customer, return won’t be accepted.
  • Based on the instructions from APCO executives, customer can ship the product through courier back to APCO.
  • Please ship the courier to following address E-Commerce Customer Support, The Andhra Pradesh State Handloom Weaver’s Cooperative Society Ltd, Narayanguda, Hyderabad.
  • Please mention your name, order number and mobile number on the box Customer should intimate about the courier and tracking ID to APCO customer care team as soon as products are dispatched.